Susan Kroening


Susan specialises in organisational culture transformation, teams, HR, building leadership capability and coaching for individuals, groups and teams. In the late 1990’s, Susan joined Deloitte in Brisbane as a Director, where she headed HR and Change Management for Growth Solutions. Her capacity to link strategy to implementation; and connect individuals and teams with their full potential led to an invitation to join McKinsey and Company. In 2001, Susan began working with McKinsey’s global network of Transformational Facilitators, working in New Zealand, Australia, Korea, Taiwan & South Africa.



  • Coaching C Suite, ELT, Hi Po/Emerging Leader
  • Resilience, Mindfulness & Emotional Intelligence
  • Expanding Self-Awareness & Reflection
  • Enhancing Leadership Presence & Impact
  • Deepening Skills in Conflict Resolution
  • Creating Strategies for Complex Change
  • Process Facilitation Skills
  • Alignment and Collaboration
  • Barretts’ Values Tools for Transformation
  • 360 Profiles and Culture Surveys
  • Leadership Competency Frameworks

Business Experience

  • Director, Facilitating Success Pty Ltd
  • Transformational Facilitator, McKinsey & Co
  • Director, Deloitte Touche Tohmatsu
  • National Sales and Marketing Manager, Successories
  • Actrua Performance Cultures, Senior Consultant
  • Director of Training/HR, Success Training
  • Program Director, Lead Facilitator, Discovery & Breaking The Cycle